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Frequently asked questions
Once your order has been shipped, you will receive an email with your tracking and shipping information. You can also track your order in your account.
We are delighted to offer our customers free shipping on all orders, with no minimum purchase required. We ship exclusively within the United States. Our standard processing time is between 1-2 days, and the estimated delivery time is 3-5 days after dispatch. For more detailed information, please visit our Shipping Policy page.
We have a 30-day return policy. If you’re not satisfied with your purchase, please visit our Returns Policy page for a step-by-step guide on how to return an item.
In the rare event that the item you received is not what you ordered or it arrived damaged, pleaseᅠcontact us immediatelyᅠwith your order number, the item's name, and a description of the problem.
🌟 Experience Unparalleled Customer Support at parkgardeno.com! 🌟
1. Personalized Assistance:
Live Chat Support:ᅠHave a question? Need guidance? Tap the live chat button on our site and get help from our friendly support agents.
Email Correspondence:ᅠFor detailed inquiries or if you prefer written communication, reach out to us atᅠSupport@parkgardeno.com. Expect a thorough, personalized response to address all your concerns.
2. Hassle-Free Help:
Contact Information at Your Fingertips:ᅠEasily find all the ways to contact us on our dedicated 'Contact Us' page. Whether it's by phone atᅠtel: +16032551372ᅠor through our email, we're ready to assist you.
Comprehensive FAQs:ᅠOurᅠFrequently Asked Questions (FAQs)ᅠsection is designed to provide quick answers to common queries, saving you time and enhancing your shopping experience.
3. Post-Purchase Peace of Mind:
Returns:ᅠIf your purchase isn't perfect, our 30-dayᅠreturn policyᅠensures a stress-free resolution. We even cover the return shipping.
Tracking Your Treasures:ᅠAfter your order is shipped, we provide aᅠtrackingᅠnumber so you can monitor your items' journey to your doorstep, ensuring you're informed every step of the way.